At Hydro_Vibe, we want you to be satisfied with your purchase. If you are not satisfied with your order, you may request a return or exchange within 14 days of receiving your order.

Return Conditions

To be eligible for a return:

• The product must be unused and in its original condition.

• The product must be returned with its original packaging and accessories, if applicable.

• The return request must be submitted within 14 days of receiving the order.

Products that have been used, damaged due to misuse, or returned without their original packaging may not be eligible for return.

Refunds

Once the returned product is received and inspected, we will inform you whether your refund has been approved.

Approved refunds will be processed using the applicable refund method.

Exchanges

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible so we can assist you with an exchange or suitable solution.

For return or exchange requests, please contact Hydro_Vibe customer service with your order details.